John Morro

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Articles

Recent activity by John Morro Recent activity Votes

  • How do I publish my content in other languages?

    1. FAQ's
    2. FAQ

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

    • John Morro
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  • How do I customize my Help Center?

    1. FAQ's
    2. FAQ

    You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

    • John Morro
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  • What are these sections and articles doing here?

    1. FAQ's
    2. FAQ

    This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

    • John Morro
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  • Welcome to your Help Center!

    1. FAQ's
    2. Announcements

    You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...

    • John Morro
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  • I want to speak to the marketing/ social team

    1. General
    2. Collaborate with Showpo

    Have an idea or feedback you'd like to share? Want to collab with Showpo? We'd love to hear from you! Email us at marketing@showpo.com and we'll get back to you if we wish to pursue.

    • John Morro
    • 1 follower
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  • Why can't I sign into my account?

    1. General
    2. Technical Issues

    We recommend selecting the 'Forgot Password' link under the login link here. You will receive an email to reset your password. Otherwise, it's possible that you checked out as a guest and didn't cr...

    • John Morro
    • 1 follower
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  • How can I cancel my order?

    1. FAQ's
    2. FAQ
    3. Order Issues

    If you’ve only just placed your order, and it hasn’t shipped out yet, we may be able to cancel it. Once your order has been placed we need to know asap so we can try and cancel it for you before it...

    • John Morro
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  • How do I know if you're getting an item back in stock?

    1. General
    2. Product & Stock

    New styles and popular items are restocked regularly. It is always best to keep an eye out and check the Site and App regularly.  If your order has been out of stock for a while and you want to kno...

    • John Morro
    • 1 follower
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  • How do I use my store credit?

    1. FAQ's
    2. FAQ
    3. Payment, Gift Vouchers & Store Credit

    To use your store credit:Fill up your cart.If you haven't already, login to your account at the checkout.Under ‘Payment Method’ in the checkout, choose ‘Use Store Credit’.Your store credit is valid...

    • John Morro
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  • How do I return an item?

    1. FAQ's
    2. FAQ
    3. Returns

    Item not quite right? Here's how to return it:  Have an account? 1. Log in to My Account > My Returns 2. Choose the item(s) you want to return and let us know why (it helps us make more of the prod...

    • John Morro
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