What can we help you find?
John Morro
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Recent activity by John Morro-
Where is my order?
Once you’ve placed your order, you’ll receive a confirmation email from us within 30 minutes. Then, when your order is on its way, you’ll receive another email with your courier tracking informati...
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How can I change details on my account?
Log into your Showpo Account > Account Information Select this and you can update: Your name Email address Date of birth Saved credit card details (if you choose) And also set a default delivery ad...
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I put in the wrong address, how do I change it?
If your order has already been shipped we’re unable to make any changes as it’s now in the hands of the courier. You need to contact the courier (found on your tracking) and update your address wit...
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Do you hold items and place products on back order?
As much as we'd love to, due to the fast turnover of stock, we are unable to place items on hold or accept backorders. You can reach out via live chat or email below and we'll happily provide...
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What payment types do you accept?
We accept a variety of payment types, including PayPal or credit card (Visa, Mastercard, AMEX and more). We also offer Afterpay for AU, NZ and US customers.
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I've received a faulty or wrong item, what should I do?
We’re so sorry if we’ve sent you a faulty or wrong item. To make a return, follow the steps below so we can fix it up asap. Have an account? Log in to My Account > My Returns Select the item(s) y...
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Does Showpo have same day delivery?
We sure do! We offer fast, affordable same-day delivery to metro Sydney! For all same-day deliveries, make sure someone is at the delivery address to sign for your order as the courier is unable t...
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How do I close/ delete my account?
Aw, we’re sad to see you go. If you’d like to close or delete your account please contact our Customer Happiness team via live chat or email below and we will action this for you.
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I'm missing an item. What should I do?
We’re so sorry if we've missed an item in your order! Please reach out to our Customer Happiness team via live chat or email below and we'll help you out as quickly as possible.
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How can I find a specific product or brand?
Just use the search tool to find what you’re looking for - you'll see it on the top-right side of our web page (the magnifying glass icon). Not sure of the name of the item? Use the product filte...