John Morro

  • Total activity 138
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Articles

Recent activity by John Morro Recent activity Votes

  • How does Afterpay work?

    1. FAQ's
    2. FAQ
    3. Payment, Gift Vouchers & Store Credit

    Wear it now and pay later with Afterpay. Afterpay is a payment method that allows you to split the payment of your order into 4 equal payments, payable fortnightly. This means that if you checkout ...

    • John Morro
    • 1 follower
    • 0 comments
    • 0 votes

  • Can I get a refund?

    1. FAQ's
    2. FAQ
    3. Returns

    All items returned back to us, that meet our returns criteria, are issued with store credit. Your store credit is valid for 12 months and can be used on our entire range of products.   If you’ve pu...

    • John Morro
    • 1 follower
    • 0 comments
    • 0 votes

  • How long does shipping take?

    1. General
    2. Delivery

    You can find an estimated delivery time and cost by checking out our Shipping info page. If you’ve already placed an order, your confirmation email includes an estimated delivery date.    Please no...

    • John Morro
    • 1 follower
    • 0 comments
    • 0 votes

  • I want to speak to the product / buying team

    1. General
    2. Collaborate with Showpo

    Please contact our Customer Happiness Team via live chat or email below, and we'll forward your message to the relevant department

    • John Morro
    • 1 follower
    • 0 comments
    • 0 votes

  • I'm having trouble with your app. What should I do?

    1. General
    2. Technical Issues

    Firstly, try fully closing the app and opening again. If this doesn't work, please check if you have the latest app version installed. To check if you have the latest version:   On your iPhone Go t...

    • John Morro
    • 1 follower
    • 0 comments
    • 0 votes

  • How can I check my order history?

    1. FAQ's
    2. FAQ
    3. Order Issues

    Have an account? Login to My Account > My Orders You'll be able to see your order history here.   Want to check your returns history? Login to My Account > My Returns You'll be able to see all orde...

    • John Morro
    • 1 follower
    • 0 comments
    • 0 votes

  • Is the size guide on the app?

    1. General
    2. Product & Stock

    Yes! We offer a universal size guide on both the website and app. You can find it just to the top right of the available sizes for each item.   The size guide is there so you can measure your body ...

    • John Morro
    • 1 follower
    • 0 comments
    • 0 votes

  • Paypal - Can I use it, and how does it work?

    1. FAQ's
    2. FAQ
    3. Payment, Gift Vouchers & Store Credit

    PayPal is an online payment service that allows you to transfer funds electronically. You can link your credit and debit cards to your Paypal account to add funds to your Paypal balance. If you don...

    • John Morro
    • 1 follower
    • 0 comments
    • 0 votes

  • When will I receive my store credit?

    1. FAQ's
    2. FAQ
    3. Returns

    All items returned back to us are issued with store credit within 48* hours of returning to our Warehouse (just ensure they meet our returns criteria before sending them back).  * US customer retur...

    • John Morro
    • 1 follower
    • 0 comments
    • 0 votes

  • Why haven't I received my confirmation email?

    1. General
    2. Delivery

    You should receive a confirmation email after you've placed your order, and another email once your delivery has been shipped out. If you haven't received these after 24 hours of placing your order...

    • John Morro
    • 1 follower
    • 0 comments
    • 1 vote