John Morro

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  • What are cookies, should I enable them?

    Cookies are messages that web servers pass to your web browser when you visit internet sites. These messages are important to ensure our system captures your info correctly. Cookies are stored in t...

  • Does Showpo have any physical stores?

    We're an online-only shop, so we don’t have any physical stores. Live in Sydney? The good news is we do have regular sample sales! Follow us on Facebook and Instagram to find out when these are on.

  • Can I pay with Klarna?

    Yes! We now offer payment options with Klarna so you can shop now and pay later.  With Klarna you can: Pay now: Via online bank transfer or direct debit  Pay later: Pay after the goods have been de...

  • Can I exchange an item?

    Sadly, we don’t do traditional exchanges. The best way to go about this is to create a return as normal.Once we receive your return, we will process your refund or store credit and then you are abl...

  • Will I be charged custom duty or import tax?

    Deliveries to countries outside Australia may incur customs duty or import tax, such as COD fees before your order can get to you. Unfortunately, custom duty and import taxes are charged by your lo...

  • Do your prices include tax?

    Yes, our prices are inclusive of Goods and Services Tax (GST).

  • Why can't I book a return?

    Below are the reasons why you may not be able to book a return: - Your item has passed the 30 day returns period - Your item is marked as 'Final Sale' - Your item is not eligible to be returned (as...

  • How much does shipping cost?

    So you can get your new items as quickly as possible, we offer a few different shipping options.  AU customers You will receive free standard shipping on all orders over $50 AUD, or you can choose ...

  • What currency are your prices in?

    It depends on which website you're on. You can check the site you're currently shopping from at the bottom of the page under 'SHOPPING FROM'. From here you can choose between Australia (AUD), Europ...

  • I haven't received my return confirmation email?

    It can take up to 30 minutes for your returns label to reach your email. Also, check your spam/junk folder for the email as sometimes your inbox might filter our emails into there.   Checked out as...