
John Morro
- Total activity 138
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 6
- Subscriptions 62
Articles
Recent activity by John Morro-
Can I pay with Klarna?
Yes! We now offer payment options with Klarna so you can shop now and pay later. With Klarna you can: Pay now: Via online bank transfer or direct debit Pay later: Pay after the goods have been de...
-
Can I exchange an item?
Sadly, we don’t do traditional exchanges. The best way to go about this is to create a return as normal.Once we receive your return, we will process your refund or store credit and then you are abl...
-
Will I be charged custom duty or import tax?
Deliveries to countries outside Australia may incur customs duty or import tax, such as COD fees before your order can get to you. Unfortunately, custom duty and import taxes are charged by your lo...
-
Do your prices include tax?
Yes, our prices are inclusive of Goods and Services Tax (GST).
-
Why can't I book a return?
Below are the reasons why you may not be able to book a return: - Your item has passed the 30 day returns period - Your item is marked as 'Final Sale' - Your item is not eligible to be returned (as...
-
How much does shipping cost?
So you can get your new items as quickly as possible, we offer a few different shipping options. AU customers You will receive free standard shipping on all orders over $50 AUD, or you can choose ...
-
What currency are your prices in?
It depends on which website you're on. You can check the site you're currently shopping from at the bottom of the page under 'SHOPPING FROM'. From here you can choose between Australia (AUD), Europ...
-
I haven't received my return confirmation email?
It can take up to 30 minutes for your returns label to reach your email. Also, check your spam/junk folder for the email as sometimes your inbox might filter our emails into there. Checked out as...
-
Do you ship to work addresses?
We sure do! Don't forget to include the business name and details clearly on the shipping address so the driver can find you. If you’re placing an order for same-day delivery, (which includes our ‘...
-
Is your site secure?
Yes! Security is very important to us and we strive to ensure all interactions between our customers and our website are completely secure. Our payment processor Adyen provides a secure payment ser...